Reviews from our clients in Newport and Cardiff

The Gem’s Standard

Every visit is guided by one simple promise: to care for your home with professionalism, consistency and respect.

It’s a standard our team follows every single day, because trust isn’t built through words. It’s built through every visit.

“I initially booked Gem for a one-off mini deep clean. She communicated very clearly what was included, and on the day she and her colleague turned up on time, were friendly and professional, and left my house sparkling clean and tidy. It’s clear that she takes pride in her work and has a high attention to detail, with some nice little finishing touches included. I was so impressed that I have since become a regular client! Would highly recommend.”

Regular Home Care client

“Gem has been absolutely amazing. She has helped me with a very difficult situation, cleaning around an elderly member of the family, and she handled it perfectly. She was efficient, full of useful advice and did a brilliant job. I’m so glad I found her, as she certainly lives up to her name: she is a true Gem! Thank you to both of you for all your hard work over the last week. You have both been fabulous and worked extremely hard. I’m definitely happy to recommend this cleaning company, and would 100% use you again and recommend you to friends.”

Family of a client

“I cannot recommend Gem enough. After moving to a new property, we were disappointed with cleaning agencies. We found Gem as she was just starting her venture and could not be more impressed. Gem delivers a fantastic service, is communicative and professional, and goes out of her way to ensure we’re pleased with every clean. We always feel comfortable with Gem in the house (she has made good friends with our child and our dog!); she is incredibly respectful, friendly and efficient. Thanks, Gem!”

Homeowner and regular client

Ready to love coming home?

Experience the Gem’s Cleaning & Declutter Services difference. Book your free home visit today, and if you’re already a client, we’d be so grateful for a Google review.